Delete Your Mawaeidk Account
You can delete your Mawaeidk account (Mawaeidk for Services W.L.L.) in any of these ways:
- In the app: Profile → "Delete Account" → confirm.
- On the website: sign in at mawaeidk.com/en/profile with your phone number and verification code, then choose "Delete account".
- By emailing info@mawaeidk.com with your registered phone number. We may confirm the request with a code sent to that number, then carry it out the same way.
What happens immediately
- Your upcoming bookings are cancelled and the clinic is told.
- Notifications stop on all your devices.
- Your favourites, waitlist entries, notifications and photo are deleted.
- Your identifying details are erased: name, phone, email, gender, date of birth and WhatsApp number.
If you later sign in with the same number, a new, empty account is created.
What remains
- Your past booking history, no longer linked to your name, phone number or other contact details.
- Ratings and comments, without your name or photo.
- Past contact messages.
- Backups, for up to 30 days.
- Technical server logs, for up to 14 days.
- Data already held by advertising partners, WhatsApp (Meta) and the AI provider, under their policies.
- Records the clinic keeps under its own obligations.
Full details are in the Privacy Policy.